What you are agreeing to.

Last updated 10 September 2026. Written to be read rather than to be survived. If anything here is unclear, that is our failure and worth telling us about.

1. Who you are agreeing with

These terms are between you and Richard Elles, an individual operating The Other 10K. There is no company behind it and this page will not pretend otherwise. By creating an account or using the app you agree to these terms. If you do not agree, do not use it, and if you already have an account you can delete it from settings at any time.

You must be 18 or older to use this. It is not built for children, it is not directed at them, and we do not knowingly collect anything from anyone under 18. If you believe a child has created an account, tell us and it will be deleted.

2. What this service is

The Other 10K is a private journaling tool. You write things down, rate how loud they felt, and the app organises what you wrote into a page you can bring to a therapy session or share with a clinician if you choose to.

That is the whole of it. The app organises and reflects your own words back to you. It does not interpret them.

3. What this service is not

It is not therapy or treatment. No licensed professional reviews what you write. Nothing in the app is medical advice, psychological advice, diagnosis, or a treatment plan, and no part of it should be used as a substitute for care from a qualified professional.

It is not monitored. Nobody at this company reads your entries, and no automated system scans them for risk or for anything else. Nobody is notified if you write something distressing. There is no detection and no intervention of any kind, by design.

It is not an emergency service. If you are in crisis or somebody is in danger, do not write it here. Call or text 988 in the US, call 911, or go to your nearest emergency department. More ways to get help.

4. Your account

You are responsible for the email address on your account and for anything done through it. We sign you in with a link rather than a password, so anybody with access to your email can reach your account. Tell us immediately if you think somebody else has.

One account per person. Do not share it.

5. What you write is yours

You keep every right you have in what you write. We do not claim ownership of any of it.

You give us permission to store it and to display it back to you, and to send it to the people described in the privacy policy in order to run the service. That permission exists so the product can work and for no other purpose. We do not sell it, we do not share it with advertisers, and nothing you write is ever used to train a model.

6. Sharing with a clinician

When you share a prep sheet you create a link that anybody holding it can open. It expires on the schedule you choose and you can withdraw it at any time, after which it stops working.

You are choosing to disclose that information. We do not control what the person you send it to does with it afterwards, and sharing it does not create any relationship between them and us. They are not our user, we do not have an agreement with them, and nothing about a shared sheet makes us part of your care.

7. Acceptable use

Do not use this to store anything unlawful, to try to reach another person's account, to probe or disrupt the service, or to scrape it. Do not use it to harass anybody.

We may suspend an account that does any of those things. We will tell you why unless we are legally prevented from doing so.

8. Money

The app is free to download and free to try. You can write as much as you like and prepare your first page for a session without giving us a card, so you see what this makes before anything is asked of you.

After that, continuing means starting a free trial: you enter a card, nothing is charged for fourteen days, and we email you before the first charge. The subscription is $6.99 a month or $59.99 a year. Prices are in US dollars and tax may be added where we are required to.

You can cancel from settings at any time and keep access until the period you have paid for ends. If you cancel during the trial you are not charged at all.

Whatever you have already written stays yours and stays readable, and you can export it, whether you subscribe or not. If we change the price we will tell you before it applies to you, and you will have the chance to cancel first.

9. No warranty

The service is provided as it is and as it is available. To the fullest extent the law allows, all warranties are disclaimed, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement.

We do not promise that it will always be available, that it will be free of errors, that everything you write will always sync, or that it will suit any purpose you have in mind. We especially do not promise any therapeutic, clinical or health outcome, because we are not providing care and this is not treatment.

Some places do not allow warranties to be disclaimed. Where that is true of where you live, this section applies only as far as it is allowed to, and the rest of these terms still stand.

10. Your own judgement

You decide what to write down, whether to share it, and who to share it with. Those are your decisions and the consequences of them are yours. The app does not assess anything about you, does not advise you, and cannot tell whether sharing something is a good idea in your situation.

If you are in crisis, this is not the thing to use. Contact emergency services or a crisis line. Nothing you write here reaches anybody in time to help, because nothing you write here reaches anybody at all.

11. Limits on what we owe you

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive losses, for lost profits or lost data, or for any harm arising from your use of the service or from anything you chose to share using it.

Where we are liable, our total liability for all claims taken together is limited to the greater of what you have paid us in the twelve months before the claim, or fifty US dollars.

Nothing here limits liability for anything that cannot be limited by law, including death or personal injury caused by negligence, fraud, or fraudulent misrepresentation. Some places do not allow these limits at all; where that is true of where you live, this applies as far as it is allowed to and no further.

12. If you cause us a problem

If somebody brings a claim against us because of how you used the service, because of something you shared, or because you broke these terms or the law, you agree to cover the reasonable cost of dealing with it. We will tell you promptly if that happens, and you can choose the lawyers, as long as we can be involved in anything that would bind us.

This does not apply to anything that was our fault.

13. Stopping

You can delete your account from settings at any time. It removes everything, including every link you have shared, which stops working the same second. It is not reversible and we cannot recover it for you afterwards.

We may suspend or close an account that breaks section 7, or where we are required to. We will tell you why unless we are legally prevented from doing so.

We may close the service entirely. If we do, we will give you at least 30 days to export everything you have written.

14. Disagreements

If something goes wrong, email us first. Most things are a misunderstanding and can be sorted out in a day.

If it cannot be sorted out that way, you and we agree that any dispute will be resolved by binding individual arbitration in California under the rules of the American Arbitration Association, rather than in court, and that neither of us will bring or join a class action or a representative proceeding.

Two things to know about that. You can still bring an individual claim in small claims court instead, if it qualifies. And you can opt out of arbitration entirely by emailing us within 30 days of first agreeing to these terms and saying so. Opting out changes nothing else about your account and we will not ask why.

If the class action waiver above is found unenforceable, the whole of this section falls away rather than being read down.

15. Governing law

These terms are governed by the laws of the State of California and of the United States, without regard to conflict of laws rules. Where section 14 does not apply, the courts of Santa Clara County, California have jurisdiction.

If you are a consumer somewhere with laws giving you rights you cannot agree away, you keep those rights and this section does not take them from you.

16. Changes, and handing this on

If we change these terms in a way that matters, we will say so in the app before it takes effect rather than in a version note on a page nobody opens. Carrying on using the service after that means you accept the change.

We may transfer these terms, and the service, to somebody else, for example if it is sold or merged. Your account, everything you have written, and these terms go with it unchanged, and we will tell you before it happens. You cannot transfer your account to anybody else.

17. The rest

If any part of these terms is found unenforceable, the rest still applies. If we do not enforce something straight away, that is not us giving it up. These terms, together with the privacy policy, are the whole agreement between us about the service.

18. Contact

hello@theother10k.com

Richard Elles, California, United States. A postal address is available on request, and is published on the app store listings wherever the law requires it.

The privacy policy explains what happens to what you write, and the security page explains how access is enforced.